Faculty and Staff Help (LFCs)

Liaisons for Computing (LFCs) and User Support Staff

Every department on campus has an LFC assigned to them.  Your LFC can help you with anything technology-related: from email to moodle.  Find your department below to find your assigned LFC.

Nathan Lind

Picture of Nathan Lind
Academic Liaison For Computing (LFC)


  • Doctor of Nursing Practice
  • Education
  • Exercise Science
  • Health/Physical Education
  • Master’s Level Education
  • Master of Arts in Nursing
  • Master of Social Work
  • Nursing
  • Religion and Philosophy
  • Social Work
  • Youth Studies

Shane Sletten

Picture of Shane Sletten

Academic Technologist (LFC)


  • American Indian, First Nations, and Indigenous Studies
  • Business Administration
  • Center for Teaching and Learning
  • Critical Race and Ethnicity Studies
  • Doctor of Psychology (PSYD) in Clinical Psychology
  • Economics
  • English
  • Gender, Sexuality, and Women’s Studies
  • Languages and Cross-Cultural Studies
  • Master of Arts in Leadership program
  • Master of Business Administration
  • Master of Fine Arts in Creative Writing
  • Political Science
  • Psychology
  • Sociology
  • Urban Debate League

{Open Position}

Academic Liaison For Computing (LFC)


  • Art & Design
  • Biology
  • Chemistry
  • Communication Studies, Film, and New Media
  • Environmental Studies
  • History
  • Master of Music Therapy
  • Master of Science Physician Assistant Studies
  • Mathematics, Statistics, and Computer Science
  • Music
  • Physics
  • Theater Arts

Susan Hadjiyanis

Susan Hadjiyanis picture
Instructional Design Technologist

In addition to Academic LFC’s, Susan can help faculty with:

  • online and hybrid course design
  • online assignments
  • Moodle assessment tools
  • innovative feedback options
  • online instructor presence

Franz Santander

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Manager of Help Desk Operations and Student Support


612-330-1400 techdesk@augsburg.edu

John Knowles

Picture of John Knowles

Classroom and Presentation Space Technology Manager

Classroom Services:


Drew Dittmann

Drew Dittmann picture

Jacob Fredrikson

Jacob Fredrikson picture

Jad Habib

Jim Matthias

Jim Matthias picture

Administrative Liaison for Computing Team


  • Academic Affairs
  • Academic Advising
  • Administrative Accounting
  • Admissions
  • Advancement Services
  • Alumni and Constituent Relations
  • Athletics
  • Bookstore
  • Campus Life
  • Campus Ministry
  • Center for Global Education and Experience
  • Central Services
  • Christensen Center for Vocation
  • CLASS Program
  • Center for Wellness and Counseling
  • Development
  • Dining Services
  • Enrollment Management
  • Equity and Inclusion Initiatives
  • Facilities Management
  • Finance and Administration
  • Grants and Sponsored Programs
  • Human Resources
  • Institutional Advancement
  • International Student and Scholar Services
  • Library
  • Marketing and Communication
  • Multicultural Student Services
  • Office of Planning and Effectiveness
  • Office of the President
  • Public Safety
  • Purchasing
  • Registrar’s Office
  • Residence Life
  • Rochester Program
  • Sabo Center for Democracy and Citizenship
  • StepUp Program
  • Strommen Center for Meaningful Work
  • Student Affairs
  • Student Financial Services
  • Student Support Services
  • University Events