Contact Us

Our Structure

The Information Technology Department at Augsburg University consists of three teams: Enterprise Information Systems, Systems and Networking, and User Support. Each team has a Director that is responsible for the smooth operation of the team and collaboration between the teams.

The Information Technology department is shared with Luther Seminary across the river in St. Paul. Some staff work on both campuses and some staff work primarily at a single campus.

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IT Systems Issue Reporting

Use this form to report when an IT system is down or offline.

Our Staff

Scott Krajewski
Associate Vice President for Information Technology (CIO)

Enterprise Information Systems

Chris Jacobsen
Associate Director of Shared Services Enterprise Applications

Heidi Albers
Business Systems Analyst II

Kathy Kuross
Senior Programmer Analyst

Programmer Analyst

Erin Voss
Programmer Analyst

Systems and Networking

Matt Schornstein
Associate Director of IT Systems

Joe Fortier
System Administrator

Dan Malvin
System Administrator

Dustin Williams
Systems Administrator

Nate Wolter
System Administrator

User Support

Jim Matthias
Assistant Director of User Support

Drew Dittmann
Administrative Liaison for Computing

Laurel Forsgren
Associate Director of Online Learning, Luther Seminary

Jacob Fredrickson
Computing Technologies Support Specialist

Jad Habib
Administrative Liaison for Computing

John Knowles
Classroom and Presentation Space Technology Manager

Nathan Lind
Academic Liaison for Computing

Franz Santander
Manager of Help Desk Operations and Student Support

Eric Strom
Academic Liaison for Computing

Bonnie Tensen
E-Learning Specialist

Academic Liaison for Computing