Our Structure

The Information Technology Department at Augsburg University consists of three teams: Enterprise Information Systems, Systems and Networking, and User Support. Each team has a Director that is responsible for the smooth operation of the team and collaboration between the teams.

The Information Technology department is shared with Luther Seminary across the river in St. Paul. Some staff work on both campuses and some staff work primarily at a single campus.

IT Systems Issue Reporting

Use this form to report when an IT system is down or offline.

Our Staff

Scott Krajewski
Director of IT and Chief Information Officer
krajewsk@augsburg.edu
612-330-1471

Enterprise Information Systems

Chris Jacobsen
Associate Director of Shared Services Enterprise Applications
cjacobsen003@luthersem.edu
651-641-3223

Heidi Albers
Business Systems Analyst II
halbers@luthersem.edu
651-641-3398

Kathy Kuross
Senior Programmer Analyst
kuross@ausburg.edu
612-330-1365

Vacant
Programmer Analyst

Erin Voss
Programmer Analyst
voss@augsburg.edu
612-330-1138

Systems and Networking

Matt Schornstein
Associate Director of IT Systems
schornst @ augsburg.edu
612-330-1288

Joe Fortier
System Administrator
fortier @ augsburg.edu
612-330-1479

Dan Malvin
System Administrator
malvin @ augsburg.edu
612-330-1473

Dustin Williams
Systems Administrator
dwilliams001 @ luthersem.edu
651-641-3207

Nate Wolter
System Administrator
woltern @ augsburg.edu
612-330-1141

User Support

Jim Matthias
Assistant Director of User Support
matthias@augsburg.edu
612-330-1475

Laurel Forsgren
Associate Director of Online Learning, Luther Seminary
lforsgren001@luthersem.edu
651-523-1661

Jacob Fredrickson
Computing Technologies Support Specialist
jfredrikson001@luthersem.edu
651-641-3228

John Knowles
Classroom and Presentation Space Technology Manager
knowles1@augsburg.edu
612-330-1790

Nathan Lind
Academic Liaison for Computing
lindn@augsburg.edu
612-330-1469

Franz Santander
Manager of Help Desk Operations and Student Support
santand@augsburg.edu
612-330-1480

Eric Strom
Academic Liaison for Computing
strom@augsburg.edu
612-330-1739

Bonnie Tensen
E-Learning Specialist
tensen@augsburg.edu
612-330-1574

Marilyn Wetterer
Academic Liaison for Computing
wetterer@augsburg.edu