Our Structure
The Information Technology Department at Augsburg University consists of three teams: Enterprise Solutions, Systems and Networking, and User Support. Each team has a Director that is responsible for the smooth operation of the team and collaboration between the teams.
The Information Technology department is shared with Luther Seminary across the river in St. Paul. Some staff work on both campuses and some staff work primarily at a single campus.
Check out our Get Help page to see our channels for getting help.
To see full contact information please login.
IT Systems Issue Reporting
Use this form to report when an IT system is down or offline.
Our Staff
IT Management Team
Scott Krajewski
Associate Vice President for Information Technology (CIO)
Chris Jacobsen
Senior Director of IT at Luther Seminary / Associate Director of Shared Services Enterprise Solutions
John Knowles
Assistant Director of Learning Spaces
Jim Matthias
Director of IT
Enterprise Solutions Team
Colleen Clish
Data Reporting Analyst
Kathy Kuross
Senior Programmer Analyst
Erin Voss
Programmer Analyst
Systems and Networking
Boris Estraykh
Systems Administrator
Joe Fortier
System Administrator
NiiO Harper
Endpoint Management Specialist
Dan Malvin
System Administrator
Nate Wolter
System Administrator
User Support
Drew Dittmann
Administrative Liaison for Computing
Laurel Forsgren
Associate Director of Online Learning, Luther Seminary
Jacob Fredrikson
Computing Technologies Support Specialist
Jad Habib
Academic Technologist (Academic Liaison for Computing)
Susan Hadjiyanis
Instructional Design Technologist
Nathan Lind
Academic Liaison for Computing
Franz Santander
Manager of Help Desk Operations and Student Support
Shane Sletten
Senior Academic Technologist (Academic Liaison for Computing)