End of January moodle enrollment issue

Posted on Categories moodle

On the weekend of January 29, 2022 we encountered an issue with the enrollment update from Agresso. The result was everyone was dropped and added back into their courses which has had impact on group membership and grade data for some activities. Fortunately, most grade data was not impacted, and we are exploring options to recover any grade data for those limited activities that were affected.

I am very sorry for the issue and want to assure you we’ve taken steps to prevent a similar issue in the future. We are still determining the root cause of the issue and have measures in place to prevent a recurrence until that root cause is addressed. Moodle enrollment is now back to being updated nightly (whereas before it was every 3 hours).

Faculty having questions or needing assistance can contact their Academic LFC and Bonnie Tensen.