Benefits

Benefit Providers

Benefit Carrier/Administrator Information Available
Medical Plans

Summaries of Benefits and Coverage (PDFs):

HealthPartners
952.883.5000 or 800.883.2177
Additional resources located on the back of your ID card
800.551.0859
800.551.0859
  • Look up benefit information
  • See your claims and explanation of benefits (EOBs)
  • Search doctors in your network
  • Sign up to get your health plan documents delivered online
  • 24-Hour Care Advice Line
  • Stop Smoking Program
Spending /Savings Accounts

Guides (PDFs)

HR Simplified

888.318.7472 – Option 1

  • View your account balance and activity
  • Speak with a service representative
  • Access account information
  • Access and submit reimbursements
  • Search eligible expenses
Dental

Delta Dental of MN

651.406.5916 or 800.553.9536

  • Find a network dentist
  • View your benefit coverage
  • Estimate the average price per procedure
  • View claims information
  • Print an ID card
Vision

EyeMed

888.203.7437

  • Find a network provider
  • View your benefits
  • View claims information
  • Print an ID card
Life & AD&D

Unum

866.679.3054

  • Speak with a claim representative or file a claim online
  • Learn about how your coverage works
Pet Insurance Nationwide

800.540.2016

  • View plan information
  • Speak to a customer care representative
  • Submit a claim
  • Check claim status
Employee Assistance Program
(EAP)
Unum / Health Advocate

1.800.854.1446

  • EAP Counseling
  • Work/Life Balance
  • Medical Bill Saver
Retirement Plan

TIAA

800.842.2252

  • Update beneficiary information
  • Change investment allocations
  • Check account balances

Additional Benefits and Information

Employee Assistance Program (EAP) – Available to All Employeees

The employee assistance program through Unum (provided by HealthAdvocate) provides employees access to counselors and services for help with personal, family and work issues including stress, depression, anxiety, relationship issues, divorce, job stress, work conflicts, family and parenting problems, anger, grief and loss, addiction, eating disorders and mental illness. The EAP offers 24/7 access to master’s level staff clinicians for information, assessment, short-term problem resolution and referrals, and up to 3 face-to-face counseling sessions. In lieu of face to face sessions, HIPAA compliant video counseling sessions are offered for those who prefer the use of technology to receive the service. Employees may call 1.800.854.1446 (multi-lingual) to be referred to a local counselor. These resources may also be accessed online at www.unum.com/lifebalance.

Will Prep & Life Planning Services – Available to All Employees

Your Unum EAP benefit includes access to the simple tools needed to create a basic will. The work-life balance website also provides additional information about the following end-of-life topics, which you may wish to consider in drafting your will:

  • Estate planning.
  • Advance directive or living will.
  • Power of attorney.
  • Final arrangements memorandum.

To access the Personalized Legal Center, Visit www.unum.com/lifebalance, click “Access Benefits”, and select “Legal”, or call 1.800.854.1446.

Travel Assistance (through Unum)

Active, benefit-eligible faculty and staff enrolled in the University’s life insurance plan are members of Assist America and are entitled to the following services when traveling 100+ miles from home:

  • Medical consultation, evaluation, and referral.
  • Hospital admission guarantee.
  • Lost prescription assistance.
  • Emergency medical evacuation.

Medical Bill Saver (through HealthAdvocate)

Augsburg faculty and staff have access to experienced negotiators who can assist with confusing and difficult medical bills. Using fee benchmarking databases to help reduce non-covered medical and dental bills that exceed $400 (regardless of insurance or benefit status), this team will contact doctors, dentists, hospitals and other providers on employees’ behalf to negotiate discounts on the balance due and/or create payment plans. Call 1.800.854.1446 to learn more.