Please select any drop down menu to view frequently asked questions by parents.
Finances & Access to Information
How do I view and pay my child’s bill?
Your student’s bill can be viewed and paid on the Student Financial Services website. To pay your child’s bill, you need to be given third party access to your child’s account. Click this link for information for setting up Third Party Payment.
What information can I access about my child while they attend Augsburg?
Augsburg students’ information is protected under FERPA. Augsburg’s policy only allows for the University to release information if your student has signed a release of information to you specifically. Augsburg will communicate with individuals identified as the emergency contact** under certain circumstances. These exceptions include, but are not limited to:
- Student emergencies (e.g., hospitalizations)
- Missing student
- Students found responsible for drug and/or alcohol violations (students under 21 only)
Please note: The University will call who the student has named as their emergency contact.
How can my child request accommodations for classes?
If a student has ADHD, a mental health disability, a learning disability, a physical/sensory impairment, a chronic health condition, is on the autism spectrum, or has another disability or a temporary disability, the CLASS Office can provide them with reasonable accommodations and support. To make an appointment with one of our disability specialists, visit the CLASS website. Once you have set your appointment, you will need to gather documentation of your student’s disability. This documentation must include your students’ diagnosis and impact of the disability. This information should come from an appropriate professional (doctor, licensed therapist, etc.). Some examples include: IEP, 504 Plan, neuropsychological evaluation.
What are some common accommodations?
Accommodations, or academic adjustments, are tailored to each student. Common accommodations include:
- Alternative testing (e.g., extra time, limited distraction)
- Electronic textbooks with read-aloud technology
- Housing adjustments
- Note-taking support
- Assistive technology
How does my child register for classes?
Your student will have a specific timeline for registering for classes. All registration deadlines are listed in the Academic Calendar. While you are waiting for your time to register, it will be important to prepare. It will be important to know your Inside Augsburg username and password. Log into Records & Registration to check for holds on the Welcome page. You will need to clear any holds in order to register. Use the Course Planner (PDF) and Course Search to prepare for online registration.
When your registration date/time arrives, log into Records & Registration. Once you have logged in, a Welcome page will appear with a menu of options on the left side of the screen. Click on ‘Search/Register for Classes’ in the left-hand navigation. After this, use the ‘Academic Term’ drop-down menu to select the correct Semester and Program (AU, DAY, GRAD, ROCH). Use the other fields to narrow your search. Once you hit ‘Search’ you will see a summary of courses that match your search options.
If you click an individual course listing, you will see more details about the course (prerequisites, general education categories, room location, etc.). After you have made your decision, click on ‘Register for This Course.’ This will bring up a confirmation page. Select ‘Confirm Registration’ to save the registration to your schedule. More detailed information can be found on the Registrar’s Office website.
Living on Campus
When does my child move onto campus?
First-years can begin moving in on Thursday, August 24, unless otherwise approved (e.g., some fall student-athletes, participants in SOAR IV, etc.). Classes begin on Tuesday, August 30. It is recommended that your child be moved in and set up before classes begin. More information about moving in can be found on Residence Life’s website.
Can students stay in their rooms during breaks?
Urness Hall is closed during Winter and Spring break. Although, exceptions are made for students who request to stay. Upon completion of proper paperwork, students can be allowed to stay over breaks. See Residence Life Handbook for more details on Break Periods.
How can I send mail to my child?
All residential students will get a campus box assigned to them when they first become a residential student. An email notification will be sent to residents with the campus box number shortly before the start of the fall semester. Commuter students can request a campus box; requests can be made with the Mailroom staff 9:30am-12pm in the Mailroom or the central Services staff in the Copy Center 7:30am – 5pm. Students can rent a lock for a $5.00 rental fee from Shipping/Receiving, personal locks are not permitted.
Mail is usually received from the United States Postal Service mid-morning and all first class mail is distributed to campus boxes by noon, second class (catalogs, magazine, non-profit, etc) is usually distributed by 4pm. Please ask your mail to be addressed as follows:
<Your Name Here>
Augsburg University <Your Campus Box #>
2211 Riverside Ave
Minneapolis, MN 55454
Augsburg University CB #954
2211 Riverside Ave
Minneapolis, MN 55454
Students with campus boxes can pick up their mail anytime Christensen Center is open.
What if I am not able to connect with my child / I have safety concerns about my child?
If you have concerns about your child, the University can do a wellness check. To do so, call the Department of Public Safety (available 24/7) at (612) 330-1717. Due to FERPA, the University generally cannot update you on the status of your child unless. If you have further concerns, you can contact the Dean of Students Office by phone (612) 330-1160 or by email at email@example.com.
What transportation options are available for my child to get to and from campus?
If your child is driving to campus, there is parking available on campus. Although, as an urban campus, Augsburg has always worked hard to maintain a balance between providing parking and promoting more environmentally sustainable modes of transportation. We must facilitate parking and enforce procedures in order to accommodate the high usage of our limited parking areas on campus. More information and parking permits can be found on the Department of Public Safety Parking Page.
If your student is not driving to campus, there are alternative means of transportation. With the help of MetroTransit and Augsburg, all undergraduate day students who pay the semester Green Fee are eligible for the Auggie Pass. The Auggie Pass is an all-you-can ride transit pass for Augsburg students. More information can be found on the Auggie Pass website.
Augsburg has bike racks for riders to secure their bikes at various locations on campus. Visit our bicycling page for a map of locations. In addition to bike racks, Augsburg University has bike lockers located inside of Anderson Hall and Mortenson Hall. Ensure you are properly locking your bike whenever you are leaving it unattended. We recommend following the Bike MN’s guide to prevent bicycle theft. If your bike or parts of your bike are stolen, please alert the Department of Public Safety at (612) 330-1717.
Augsburg University encourages students to Bike to campus. Augsburg has a bike share program to address the transportation needs of Augsburg University students, faculty and staff. Augsburg students can check out bikes and helmets from Lindell Library with their Augsburg ID. Bikes are locked to a rack in front of the library building. To check out, go to the Circulation Desk in Lindell Library, present your ID and say, ‘I’d like to check out a bike.” Then you will be given a key for the bike lock and the option of checking out a helmet. Visit our Bike Share website for more information.
How can my child get involved on campus?
There are many ways to get involved on campus. Augsburg is home to more than 60 different student organizations. All of our engagement opportunities can be found on our Auggie Life website. Search through any organization on our organizations website.
In what ways does the university promote a safe campus climate?
Augsburg has its own Department of Public Safety (DPS) that is committed to providing a safe and welcoming atmosphere. Augsburg’s DPS issues timely alerts and advisories as required by federal law in order to provide the Augsburg community with information to increase the safety of people and property. These timely notices provide information available to Public Safety at the time the alert or advisory is issued which may include limited suspect description or other information.
Augsburg University has an emergency notification system with phone, text, and email alerts available to students, staff, and faculty. We strongly encourage Augsburg community members to sign up for Emergency Notifications. To learn more, please visit the Emergency Preparedness page of our site.
Augsburg University Department of Public Safety offers several services as well as Public Safety officers who are well-trained professionals in first aid, defensive tactics, drug recognition, investigation, and emergency response. The Department of Public Safety also works with the Minneapo;lis Police Department and other law enforcement agencies as necessary to respond to any situations concerning the safety of the Augsburg community.
Alcohol and Drug Use
Can I use Medical or Recreational Cannabis on Campus?
Per federal law, Augsburg University prohibits the possession, use, manufacture or distribution of cannabis on campus.
Can I use Medical or Recreational Cannabis at an Off-Campus University Event?
Per federal law, Augsburg University prohibits the possession, use, manufacture or distribution of cannabis at off-campus university events. (Ex. Baseball game at Parade Stadium)
What are some Common Violations of Cannabis use?
While on campus or at a university sponsored event, you can not be publicly intoxicated or smell like cannabis.
Can I Possess Cannabis Paraphernalia While on Campus?
It will remain a violation of Augsburg’s standards of conduct to possess cannabis paraphernalia, used or not. If you are found to possess paraphernalia on campus or at a university sponsored event, it will be confiscated and disposed of, subsequent sanctions will be adjudicated.
What happens if I commit a cannabis violation?
If you have been alleged to have committed a cannabis violation, you will go through the conduct adjudication process.
Where can I and can’t I consume alcohol on-campus?
Consumption of alcohol is prohibited in public areas (e.g., lounges, kitchens, bathrooms, balconies, or hallways). If you are a resident of Mortensen Hall, Anderson Hall, and Luther Hall and are 21 or older, you have the right to consume and serve alcohol to guests of 21 or older in your residence.
Oren Gateway Center and Urness Hall are dry residence halls. This means alcohol is not allowed at all.
Can I possess alcohol paraphernalia on campus?
Augsburg University prohibits kegs, beer pong tables, beer bongs and other similar beverage containers commonly used to serve multiple individuals.
In cases where all residents are under the age of 21, they should be alcohol free. This means that alcohol bottles, cans, and decorations (e.g.; posters, banners) are prohibited.
What Happens if I Commit an Alcohol Violation?
If you have been alleged to have committed an alcohol violation, you will go through the conduct adjudication process.
Other Drugs and Prescription Medication
What is Augsburg’s Policy When it Comes to Other Drugs?
Augsburg University prohibits the use, possession, manufacture or sale of all illicit drugs on its campus and at University sponsored events.
Can I Have My Prescription Drugs on Campus?
You are allowed to use and possess drugs prescribed to you while on campus, unless otherwise prohibited by state or federal law (e.g., medical cannabis). Any prescriptions must be properly stored, labeled with your name on them, and in your possession (either on your person or in your residence) at all times.
What Happens if I Commit a Drug or Prescription Medication violation?
If you have been alleged to have committed a drug or prescription medical violation, you will go through the conduct adjudication process.
Health and Safety
Where Can I Get Assistance for Alcohol and Other Drug Issues?
The Center for Wellness and Counseling (612-330-1707) provides professional help and referral for students concerned about alcohol or drug use. A list of locally available sources for assistance and counseling is available from the Center for Wellness and Counseling. Students may also contact a community service agency such as United Way First Call for Help (211) or (651) 291-0211
Will I Get in Trouble if I Fear For the Safety or Myself When Consuming Alcohol or Drugs?
Augsburg University believes no one should be hindered from seeking potentially life-saving medical assistance on behalf of themselves or others. Because of this belief, Augsburg has adopted and instituted a Medical Amnesty policy. In the event that emergency services or DPS is called, all fines are waved as they apply to conduct.