The TechDesk is part of the Information Technology Department and the central point of contact for student technology information. We are here to support and encourage Augsburg students in their use of technology, in their academic work and beyond.

Fall Hours and Service Information

COVID-19 Resources Student Access to Laptops and Internet Working Remotely Zoom Help

WiFi Issue Reporting Report an on-campus WiFi issue here.

Frequently Requested Info

How to connect with Zoom — with your Augsburg credentials

Tips for Participating in a Zoom session — Helpful tips

Free Microsoft Office — with your Augsburg email address

Activate my Account — for new and re-admitted students

Wireless Help — connect to the campus-wide wireless network

Remote Lab — access to software installed on our labs from your own computer