Captioning Guidelines

“Captions are the textual representation of audio content in a video format, communicating spoken dialogue, sound effects, and speaker identification. Captions provide essential access for the more than 30 million Americans with a hearing loss. They also benefit emerging readers, visual learners, non-native speakers, and many others.” (National Deaf Center, 2021).

Types of Captions

  • Video Closed Captions
  • Live Captions
  • On-site CART and Remote CART (Communication Access Realtime Translation)
  • Automatic Captions – Note: Automatic captions are not sufficient to meet legal requirements for captioning on public facing content and/or for an accommodation request.

Legal Requirements:

  • All Public facing content (an event and/or content on Augsburg’s website) must be professionally captioned.
  • If you receive an accommodation request for an internal event by an individual or through the CLASS Office, all videos (live and/or recorded media) for the event and/or for your course are required to be captioned.

Best Practices:

  • For internal videos for which no captions have been requested, captions are not legally required but are recommended as a best practice.

Next Steps for Captioning Resources: