Student Resources


Jump to a section:


Q and A


For intercollegiate athletic teams, the Athletics Department will adhere to the testing protocol outlined by the NCAA and Minnesota Department of Health, which ensures student-athletes and necessary athletics staff are tested and individuals with COVID-19 or exposed to someone with the virus are quickly moved into isolation and quarantine to mitigate spread.

Campus Cupboard

The Augsburg University food shelf, Campus Cupboard, provides free food to students. Visit the Campus Cupboard page for more information.

Cleaning and Disinfecting

Cleaning and disinfecting of high-touch surfaces reduces the germs in an area and possible spread of COVID-19. The university is cleaning and disinfecting high-touch surfaces throughout each day. Some areas across campus have cleaning materials that individuals may use before and after spending time in an area. The best way to protect yourself is to wash your hands or use hand sanitizer before using an area and afterward. 

HINT: Carry hand sanitizer and disinfectant wipes so you may clean an area before (for your health) and after (for the next person’s health) use. 

COVID-19 Testing

  • Testing is available at several locations for no cost.
  • The most effective time to get a test is 5-7 days after exposure.
  • When transmission rates are high, individuals should consider periodic testing (e.g., weekly) even if there is no known exposure.
  • Hourly employees and student workers may use accrued and available sick leave if they must be absent from work for COVID-19 testing. If they do not have accrued and available sick leave, testing should be done outside of scheduled work hours.

The most effective time to get a test is 5-7 days after exposure. The incubation period for COVID-19 is two to 14 days. If you get tested immediately after an exposure, the virus level may still be too low to be detected, resulting in a negative test result even though you may still develop COVID-19.

Regular testing. When transmission levels are high in the area, many people report getting COVID-19 without knowing where or how they were exposed. Getting tested on a regular basis (e.g., every 5-7 days) even if you don’t have symptoms can help identify people who are infected even before they have symptoms and ensure they isolate early to avoid spreading the virus to others.

Testing locations in the area:

  • COVID-19 testing is available by appointment at the People’s Center across the street from campus; people without an appointment may or may not be seen during testing hours. Testing is available whether or not you have health insurance. Please fill out this form once to be tested as many times as you need.
  • Additional easy-to-access testing is available at the Minneapolis Convention Center, 11 a.m.-6 p.m. on weekdays. Walk-ins are welcome, but you are encouraged to make an appointment if possible. You can schedule an appointment online.
  • The Minnesota Department of Health also operates community testing centers across the state. These are saliva tests and require no identification or insurance. Appointments are recommended, but they accommodate walk-ins as well.
  • Several area pharmacies, clinics, and hospitals also offer tests. For more information, see this searchable map with locations, hours, and eligibility requirements.
  • Minnesotans are able to order two test kits (for a total of four tests) per home or campus mail address through an online ordering system. Minnesota has secured 500,000 test kits (for a total of 1 million at-home tests), and the program will be available until all the test kits are ordered.

COVID-19 Vaccines

The COVID-19 vaccine is required for all students, staff, and faculty. Documented medical and non-medical exceptions will apply. You can find free COVID-19 vaccines, including walk-in clinics, throughout the metropolitan area.

On August 23, 2021, the U.S. Food and Drug Administration fully approved the Pfizer/BioNTech COVID-19 vaccine for those 16 and up. The Moderna vaccine was fully approved for those 18 and up on January 31, 2022. This means that these vaccines are not considered experimental and that they meet the high standards the FDA requires for approval.

A person who is up to date on the COVID-19 vaccine has received all doses in the primary series and all boosters recommended for them and for which they are eligible. This varies based on the person’s age, the type of vaccinations received, and, in some cases, the time since receiving their most recent dose or booster. The CDC website includes a detailed breakdown of who is considered “up to date” based on those factors.


Designated dining spaces

Several spaces on campus have been designated for indoor dining. Current dining spaces include:

  • The Commons and Einstein’s in the Christensen Center
  • Nabo and the lobby of the Oren Gateway Center
  • Kafe Kafeega and the surrounding area on the second floor of Hagfors Center
  • The Hagfors Center main level lobby and third floor balcony

Dining is also permitted:

  • In closed rooms hosting meetings or events catered by Augsburg Dining Services
  • Alone in individual offices or meeting spaces with the door closed
  • In residence hall units


Starting in Summer 2021 and continuing thereafter, Augsburg will follow all standard policies as outlined in its catalogs.

Hand Hygiene

Frequent hand washing is critical throughout the day. The recommended length of time to wash hands is a minimum of 20 seconds with soap and water. Hand sanitizer will be available at the entrances of buildings on campus and may be used as a supplement when using soap and water is not possible. 

When you use a tissue, promptly throw it away and wash your hands with soap and water for at least 20 seconds.

HINT: Use the mantra – BEFORE & AFTER. Wash your hands (or use hand sanitizer) before and after every activity – class, eating, hanging out, talking with a classmate or professor, using the restroom, etc. Keep a small bottle of hand sanitizer with you for easy access.


The Augsburg University Helpline is available to handle questions from students, faculty, and staff.


Phone: 612-474-3100

Submit a question using the online form

Isolation and Quarantine

You will need to isolate for at least five days, and mask for at least five days after that, if you test positive for COVID-19. Students are required to report your status to Augsburg if you test positive. You will receive an email from the Dean of Students with information about actions needed following a positive COVID-19 test.

For COVID-19 exposures, the CDC no longer requires quarantine but masking and testing during specific intervals after exposure are required. If you are exposed to someone with a known case of COVID-19, you may report your status to Augsburg and receive an automated email about actions you should take based on the information you provide.


Unvaccinated students, staff, and faculty are required to wear masks in indoor campus spaces, except when eating in dining areas or when in one’s own residential unit or individual office with the door closed. This applies to all U.S. Augsburg locations. (International Augsburg locations are following local protocols.) Masks or face coverings are not required outdoors or for vaccinated individuals, except at specific events or in the classroom at the request of a faculty member. Of course, anyone who wishes to continue wearing a mask for any reason is free to do so.

Medical experts recommend N95 or KN95 masks because, with the omicron variant, cloth masks alone do not provide sufficient protection. The second-best option is to double mask by wearing a surgical mask along with a multi-layer cloth mask.

Mental Health

This is a stressful time. As such, it can raise or increase mental health issues, such as stress, feelings of isolation or fear, anxiety, sadness, and loneliness. When we’re stressed or anxious, we can experience changes in sleep or eating patterns, difficulty sleeping or concentrating, and/or increase our use of tobacco, alcohol, and/or other substances. Addressing these and other mental health-related issues earlier rather than later can lead to a sense of relief, an awareness that you are not alone, and may enable you to meet your goals effectively. 

Here are some links to the Center for Wellness and Counseling website for information that may assist you and others. 

Manage Health and Stress Management Apps & Podcasts 

Coping with COVID resources 

Student Support Guide 

HINT: Be proactive and check out these resources before you might need them. Consider talking with someone at the Center for Wellness and Counseling (CWC) at the beginning of the semester so you know them when you might need to talk with them later in the semester.

Counseling appointments at the CWC are now available through secure Zoom or phone. To schedule an appointment, contact the CWC front desk at 612-330-1707, or email at  For more information on counseling appointments and who qualifies for the telehealth appointments, see the CWC main page.
Other services available to all students through the CWC:
  • The After Hours Urgent Phone Counseling line is open 24/7 when the CWC is closed. Call 612-330-1707 and choose Option 1.
  • Skills Group (an online psychoeducation and support group). Contact Josh Kent at for more information.
  • Mobile-friendly help for stress, anxiety, and depression through the TAO online self-help program is now available to the entire Augsburg community.
  • Our website lists several self-help resources, including these topics: depression, anxiety, skills to feel better now, self-care for activists, and healing from racial trauma.
  • Follow us on Instagram at #augsburgcwc for more resources.

Physical Health

The gymnasium and athletics fitness centers will be open to all students, staff, and faculty (no guests).

Augsburg University Athletics also provides several links to at-home workouts that can be done with minimal or no equipment.

Residence Halls

Our residence halls are open. The Department of Residence Life sent students information about health and safety precautions related to COVID-19 in advance of their move-in.

Augsburg is working to ensure that Minnesota Department of Health guidance is carefully observed in residential spaces. Our custodial team has been intensifying its work, observing new protocols as they clean and disinfect common areas and high-use touch points, such as doorknobs and elevator buttons.

Student Emergency Fund Request Form

Students in need of emergency financial assistance to help cover expenses such as food, rent, medication, or course materials should fill out the Student Emergency Fund Request Form.

Student Services Index

Featuring 40+ searchable info boxes, the Student Services Index explains how to access departments and services during a unique time when there are both in-person and virtual opportunities for engagement. The tool provides bite-sized descriptions, location and contact information, and additional key details for the Augsburg offices and departments that are dedicated to student success and support.

Check out the Student Services Index today.

Study Abroad and Study Away

To safeguard the health of students, staff, faculty, and community members on our programs, Augsburg CGEE requires program participants to be fully vaccinated and to provide proof of full vaccination at least 2 weeks prior to the program start date.  This policy applies to international and domestic programs run and operated by Augsburg CGEE.

Students wishing to request an exemption from this policy for a medical reason or due to a sincerely held religious belief must submit a Vaccination Exemption Form to begin the accommodation process.  Accommodations will be granted only where they do not cause undue hardship or pose a direct threat to the health and safety of others.  Host country entry requirements override any exemptions.

Learn more from the Center for Global Education and Experience.

Technology Resources

Augsburg’s Information Technology (IT) team has posted information about access to laptops and internet for students who do not already have those tools for online coursework. 

Vaccination Policy

Augsburg University has implemented a COVID-19 vaccine requirement for students, faculty, and staff. Documented medical and non-medical exemptions will apply. Learn more.

Note: On August 23, 2021, the U.S. Food and Drug Administration fully approved the Pfizer/BioNTech COVID-19 vaccine for those 16 and up. The Moderna vaccine was fully approved for those 18 and up on January 31, 2022. This means that these vaccines are not considered experimental and that they meet the high standards the FDA requires for approval.

Recent Communications to Students

Email from the Dean of Students: Have you gotten an updated COVID-19 booster yet? (December 9, 2022)

Email from the Dean of Students: Reminder: COVID Booster and Flu Shot (November 11, 2022)

Email from the Dean of Students: Bivalent Boosters Now Available (September 16, 2022)

Email from the VP of Operations: Clarification on dates for return-to-school “mask ask” (August 26, 2022)

Email from the VP of Operations: COVID-19 Mitigations for Fall 2022 (August 18, 2022)

Email from the Dean of Students: A healthy start to the fall semester (August 16, 2022)

A-mail: COVID-19 Vaccine Clinic on Campus Next Week (April 12, 2022)

A-mail: Free COVID-19 Vaccine Clinic on Campus Next Week (March 21, 2022)

Email from Provost: Post-break mask requirements in classrooms (March 18, 2022)

Email from Residential Life: Guest Policy Change (March 10, 2022)

Email from VP of Operations: Updates on university mask requirements and on-campus testing (March 9, 2022)

A-mail: Free COVID-19 Testing on Campus Returns TODAY (March 7, 2022)

Email from VP of Operations: Free COVID-19 testing on campus (February 15, 2022)

Email from VP of Operations: Continuation of temporary COVID-19 mitigations through February 5 (January 21, 2022)

Email from VP of Operations: New quarantine and isolation procedures (January 17, 2022)

Email from VP of Operations: Augsburg implementing additional COVID-19 mitigations (January 11, 2022)

A-mail: January 13 COVID-19 Vaccination Clinic in Cedar-Riverside Neighborhood (January 11, 2022)

Email from VP of Operations: Overview: Return to Campus for Spring Semester (January 5, 2022)

From the Dean of Students: In 14 Days… (December 27, 2021)

From the Dean of Students: Recent COVID-19 transmission among students not staying home while sick (December 9, 2021)

Email from the Dean of Students: Thanksgiving (November 17, 2021)

Email from VP of Operations: An update on university COVID-19 mitigation efforts and indoor dining (September 28, 2021)

Mask Up Email from Dean of Students (September 2, 2021)

Indoor Mask Requirement Reinstated – Email from COO (August 3, 2021)

From the Dean of Students: Verifying your vaccination status by August 26 (July 28, 2021)

Email from President Pribbenow: Augsburg mandates vaccination for all students, staff, and faculty (July 22, 2021)

A-mail: Drawing for Prizes Worth up to $500 for Vaccinated Students by August 31 (July 20, 2021)

Email from President Pribbenow: End of indoor mask policy and ongoing vaccine work (June 11, 2021)

A-mail: All Welcome for Johnson & Johnson Vaccine Starting Monday in OCG (June 11, 2021)

A-mail: Summer Vaccine Rewards Include State Fair, Valleyfair Tickets (June 4, 2021)

Email from VP of Operations: Updates regarding on-campus public health requirements (June 1, 2021)

A-mail: Walk-in Johnson & Johnson Vaccination Clinic Thursday, May 20, 1-3 p.m. at People’s Center (May 19, 2021)

Email from President Pribbenow: Indoor face covering requirement at Augsburg (May 14, 2021)

A-mail: Walk-ins Now Welcome for Free COVID-19 Vaccine (May 12, 2021)

Email from President Pribbenow: Gov. Walz dials back COVID-19 restrictions (May 7, 2021)

Email from VP of Operations: Timely – COVID-19 Vaccine Opportunity Monday, April 19/May 17 at Central Lutheran Church (April 15, 2021)

Email from VP of Operations: Timely Information: Vaccine Opportunity at People’s Center Clinic (April 15, 2021)

COVID-19 Vaccine FAQs (April 15, 2021)

Email from President Pribbenow to Students: Our Plans for Fall 2021 (March 22, 2021)

A-mail: Free On-Campus COVID-19 Testing (March 3, 2021)

A-mail: Sign Up for the Minnesota COVID-19 Vaccine Connector (February 26, 2021)

Temporary Changes to Grading Options for Students for Fall 2020 and Spring 2021 (February 2, 2021)

Email from Vice President of Operations: COVID-19 Campus Update Spring 2021 (January 8, 2021)

Auggie Guide for Spring Semester 2021 (January 7, 2021)

A-mail: Textbook Rental Charge Deadline Extended to December 28 (December 17, 2020)

A-mail: Textbook Rental Return (December 8, 2020)

From the Dean of Students: Finishing the Semester Strong (December 1, 2020)

COVID-19 Campus Update from President Pribbenow (November 20, 2020)

Email from Vice President of Operations: New Statewide Restrictions and Free On-campus Testing (November 10, 2020)

A-mail: Free Testing for COVID-19 (November 10, 2020)

Guest Policy Change from Dean of Students (October 18, 2020)

COVID-19 Guest Policy from Dean of Students (August 28, 2020)

Remote Learning, Studying, and Eating Spaces Fall 2020 (August 28, 2020)

Top 2 Things Students Need to Know This Week (August 26, 2020)

Message from Dean of Students: Restricting Activities Before Returning to Campus (August 18, 2020)

Auggie Guide for Students – Fall 2020 (August 1, 2020)

MIAC Postpones Competition Seasons for Several Fall Sports to Spring (July 28, 2020)

Provost Letter to New and Returning Traditional Undergraduate Students (July 27, 2020)

Upcoming Fall 2020 Town Hall Sessions for Parents and Families (July 27, 2020)

President’s Fall 2020 Planning (July 9, 2020)

Top 2 Things Students Need to Know this Week (May 19, 2020)

Top 3 Things Students Need to Know this Week (May 14, 2020)

Top 3 Things Students Need to Know this Week (April 30, 2020)

Top 3 Things Students Need to Know this Week (April 23, 2020)

Top 2 Things Students Need to Know this Week (April 15, 2020)

Other Resources

New Augsburg University Helpline to handle questions from students, faculty, and staff.  The Helpline will be open from noon to 4 p.m. each day. Call 612-474-3100. We will expand Helpline hours beginning March 30.