{"id":14,"date":"2012-09-10T16:22:39","date_gmt":"2012-09-10T16:22:39","guid":{"rendered":"http:\/\/sites.augsburg.edu\/it\/?page_id=14"},"modified":"2026-01-27T16:26:09","modified_gmt":"2026-01-27T22:26:09","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/sites.augsburg.edu\/it\/about-it\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<h2>Our Structure<\/h2>\n<p>The Information Technology Department at Augsburg University consists of three teams: Enterprise Solutions, Systems and Networking, and User Support. Each team has a Director that is responsible for the smooth operation of the team and collaboration between the teams.<\/p>\n<p>The Information Technology department is shared with <a href=\"https:\/\/www.luthersem.edu\">Luther Seminary<\/a> across the river in St. Paul. Some staff work on both campuses and some staff work primarily at a single campus.<\/p>\n<p>Check out our <a href=\"https:\/\/sites.augsburg.edu\/it\/get-help\/\">Get Help page<\/a> to see our channels for getting help.<\/p>\n<p>To see full contact information, please log in. <a href=\"https:\/\/sites.augsburg.edu\/it\/?option=saml_user_login&redirect_to=https%3A%2F%2Fsites.augsburg.edu%2Fit%2Fwp-json%2Fwp%2Fv2%2Fpages%2F14\"style=\"text-decoration:none;\"><input type=\"button\" name=\"mo_saml_wp_sso_button\" value=\"AugNet Login\" style=\"width:230px;height:35px;border-radius:5px;background-color:660033;border-color:transparent;color:ffffff;font-size:16px;padding:0px;\"\/><\/a>\n<h3>IT Systems Issue Reporting<\/h3>\n<p>Use <a href=\"https:\/\/forms.gle\/BuoMKbSSAxXuwM579\">this form<\/a> to report when an IT system is down or offline.<\/p>\n<h2>Our Staff<\/h2>\n<p><strong>IT Management Team<\/strong><\/p>\n<p>Scott Krajewski<br \/>\nAssociate Vice President for Information Technology (CIO)<br \/>\n\n<p>Chris Jacobsen<br \/>\nSenior Director of IT and Operations at Luther Seminary \/ Associate Director of Shared Services Enterprise Solutions<br \/>\n\n<p>John Knowles<br \/>\nAssistant Director of Learning Spaces<br \/>\n\n<p>Jim Matthias<br \/>\nDirector of IT<br \/>\n\n<p><strong>Enterprise\u00a0Solutions Team<\/strong><\/p>\n<p>Colleen Clish<br \/>\nData Reporting Analyst<br \/>\n\n<p>Kathy Kuross<br \/>\nSenior Programmer Analyst<br \/>\n\n<p>Erin Voss<br \/>\nProgrammer Analyst<br \/>\n\n<p><strong>Systems and Networking<br \/>\n<\/strong><\/p>\n<p>Drew Dittmann<br \/>\nSystems Administrator<br \/>\n\n<p>Joe Fortier<br \/>\nSystem Administrator<br \/>\n\n<p>NiiO Harper<br \/>\nEndpoint Management Specialist<br \/>\n\n<p>Dan Malvin<br \/>\nSystem Administrator<br \/>\n\n<p>Nate Wolter<br \/>\nSystem Administrator<br \/>\n\n<p><strong>User Support<\/strong><\/p>\n<p>Jeromy Dorsing<br \/>\nAdministrative Liaison for Computing<br \/>\n\n<p>Laurel Forsgren<br \/>\nAssociate Director of Online Learning, Luther Seminary<br \/>\n\n<p>Jad Habib<br \/>\nAcademic Technologist (Academic Liaison for Computing)<br \/>\n\n<p>Susan Hadjiyanis<br \/>\nInstructional Design Technologist<br \/>\n\n<p>Nathan Lind<br \/>\nAcademic Liaison for Computing<br \/>\n\n<p>Franz Santander<br \/>\nManager of Help Desk Operations and Student Support<br \/>\n\n<p>Shane Sletten<br \/>\nSenior Academic Technologist (Academic Liaison for Computing)<br \/>\n\n<p>Christopher Valentine<br \/>\nAdministrative Liaison for Computing<br \/>\n\n<p>David Zubradt<br \/>\nAdministrative Liaison for Computing<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Structure The Information Technology Department at Augsburg University consists of three teams: Enterprise Solutions, Systems and Networking, and User Support. Each team has a Director that is responsible for the smooth operation of the team and collaboration between the teams. The Information Technology department is shared with Luther Seminary across the river in St. &hellip; <a href=\"https:\/\/sites.augsburg.edu\/it\/about-it\/contact-us\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Contact Us&#8221;<\/span><\/a><\/p>\n","protected":false},"author":52,"featured_media":0,"parent":211,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.augsburg.edu\/it\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.augsburg.edu\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.augsburg.edu\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.augsburg.edu\/it\/wp-json\/wp\/v2\/users\/52"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.augsburg.edu\/it\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":112,"href":"https:\/\/sites.augsburg.edu\/it\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":1999,"href":"https:\/\/sites.augsburg.edu\/it\/wp-json\/wp\/v2\/pages\/14\/revisions\/1999"}],"up":[{"embeddable":true,"href":"https:\/\/sites.augsburg.edu\/it\/wp-json\/wp\/v2\/pages\/211"}],"wp:attachment":[{"href":"https:\/\/sites.augsburg.edu\/it\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}