{"id":1253,"date":"2023-02-22T14:27:13","date_gmt":"2023-02-22T19:27:13","guid":{"rendered":"https:\/\/engage.augsburg.edu\/mannj\/?p=1253"},"modified":"2023-04-19T20:16:51","modified_gmt":"2023-04-19T20:16:51","slug":"recent-change-to-admin-rights-on-wordpress","status":"publish","type":"post","link":"https:\/\/sites.augsburg.edu\/digital\/2023\/02\/22\/recent-change-to-admin-rights-on-wordpress\/","title":{"rendered":"Troubleshooting admin rights on wordpress (augsburg.edu or sites.augsburg.edu)"},"content":{"rendered":"\r\n<p>Hello editors. I have seen a lot of emails about losing admin rights and figured to provide clarity and a first level documentation.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n<p>If you think you lost administration to the site you manage follow these steps.<\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Have you logged into <a href=\"http:\/\/sites.augsburg.edu\/digital\/files\/2023\/02\/insideaugs.png\" target=\"_blank\" rel=\"noreferrer noopener\" data-type=\"URL\" data-id=\"http:\/\/sites.augsburg.edu\/digital\/files\/2023\/02\/insideaugs.png\">inside.augsburg.edu<\/a> or authorized access via Duo mobile app? If no, STOP AND DO SO.<\/li>\r\n<li>If yes, go to the page you are looking to update (type in the url into a fresh browser window).\r\n<ol>\r\n<li>does a <a href=\"http:\/\/sites.augsburg.edu\/digital\/files\/2023\/02\/ribbon-1.png\" target=\"_blank\" rel=\"noreferrer noopener\" data-type=\"URL\" data-id=\"http:\/\/sites.augsburg.edu\/digital\/files\/2023\/02\/ribbon-1.png\">ribbon display<\/a> at the top of the page? If yes, go to the top of the ribbon and select &#8220;<a href=\"http:\/\/sites.augsburg.edu\/digital\/files\/2023\/02\/ribbon-1.png\" target=\"_blank\" rel=\"noreferrer noopener\" data-type=\"URL\" data-id=\"http:\/\/sites.augsburg.edu\/digital\/files\/2023\/02\/ribbon-1.png\">edit page<\/a>&#8221; it will take you to the backend editing side of the site.<\/li>\r\n<li>If no, go to the bottom of the website and select &#8220;<a href=\"http:\/\/sites.augsburg.edu\/digital\/files\/2023\/02\/adminlogin2.jpg\" target=\"_blank\" rel=\"noreferrer noopener\" data-type=\"URL\" data-id=\"http:\/\/sites.augsburg.edu\/digital\/files\/2023\/02\/adminlogin2.jpg\">Administrator Login<\/a>&#8221;\r\n<ol>\r\n<li>select <a href=\"http:\/\/sites.augsburg.edu\/digital\/files\/2023\/02\/adminlogin.jpg\" target=\"_blank\" rel=\"noreferrer noopener\" data-type=\"URL\" data-id=\"http:\/\/sites.augsburg.edu\/digital\/files\/2023\/02\/adminlogin.jpg\">&#8220;Augnet Login&#8221; button<\/a>. Do you go to the back end editing page? if not, open a new browser window and type in the url.<\/li>\r\n<\/ol>\r\n<\/li>\r\n<li>If you have tried all of these, one last effort. Open a new browser window and go to your page. <a href=\"http:\/\/sites.augsburg.edu\/digital\/files\/2023\/02\/ribbon-1.png\" target=\"_blank\" rel=\"noreferrer noopener\" data-type=\"URL\" data-id=\"http:\/\/sites.augsburg.edu\/digital\/files\/2023\/02\/ribbon-1.png\">Is the ribbon there<\/a>? if yes, sorry, I am looking into a cleaner way.<\/li>\r\n<\/ol>\r\n<\/li>\r\n<li>If all else fails <a href=\"mailto:singhj@augsburg.edu\">contact me and we can figure it out<\/a><\/li>\r\n<\/ol>\r\n","protected":false},"excerpt":{"rendered":"<p>Hello editors. I have seen a lot of emails about losing admin rights and figured to provide clarity and a first level documentation. If you think you lost administration to the site you manage follow these steps. Have you logged into inside.augsburg.edu or authorized access via Duo mobile app? If no, STOP AND DO SO. &hellip; <a href=\"https:\/\/sites.augsburg.edu\/digital\/2023\/02\/22\/recent-change-to-admin-rights-on-wordpress\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Troubleshooting admin rights on wordpress (augsburg.edu or sites.augsburg.edu)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1255,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-1253","post","type-post","status-publish","format-standard","hentry","category-website-related-updates"],"_links":{"self":[{"href":"https:\/\/sites.augsburg.edu\/digital\/wp-json\/wp\/v2\/posts\/1253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.augsburg.edu\/digital\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.augsburg.edu\/digital\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.augsburg.edu\/digital\/wp-json\/wp\/v2\/users\/1255"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.augsburg.edu\/digital\/wp-json\/wp\/v2\/comments?post=1253"}],"version-history":[{"count":1,"href":"https:\/\/sites.augsburg.edu\/digital\/wp-json\/wp\/v2\/posts\/1253\/revisions"}],"predecessor-version":[{"id":1339,"href":"https:\/\/sites.augsburg.edu\/digital\/wp-json\/wp\/v2\/posts\/1253\/revisions\/1339"}],"wp:attachment":[{"href":"https:\/\/sites.augsburg.edu\/digital\/wp-json\/wp\/v2\/media?parent=1253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.augsburg.edu\/digital\/wp-json\/wp\/v2\/categories?post=1253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.augsburg.edu\/digital\/wp-json\/wp\/v2\/tags?post=1253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}